Always Ask for the Service Center

Often times buying gadgets---whether it be the latest cellphone, tablet, or MP3 player---the specs would be the main consideration.  However, there is one important thing that needs serious consideration---SERVICE CENTERS.

Gadgets may have all the latest technology---the fastest processor, the biggest storage, wi-fi, 3G, 4G, the best screen resolution, the highest megapixel, or with the best HD movie quality---but without a vast range of service centers to seek assistance from in times of breakdown, it is something that I would consider as a deal breaker.  

Normally, gadgets come with 1 year warranty but you still need to bring the unit to the service center should the need arises.  So it is really important that you should make sure that before buying there's one near your home or in your place of work, otherwise, having it repaired will be a bitch! 

This is an important lesson which I learned in my previous job as part of the company's IT support group.  

Just recently, I was window shopping for tablets at SM Fairview and was attracted to the Coby Kairos Tablet  that were on sale.  Its specifications were top of the line and with their price down to 50%---it seemed to be a steal!  However, when I asked about their service center, they only had one---and it's in Binondo.  I'm from QC so it's going to be a hassle for me.  Just imagine all the traffic that I will be encountering along the way!  

A friend of mine bought his wife an HTC phone as a gift.  HTC phone does not come cheap so I was under the impression that it came with a support worthy of its price tag.  Boy was I wrong!  The phone was still under warranty and according to my friend, HTC only had one service center located somewhere in Greenhills.  Can you believe that?!  What if you're from Mindanao and needed your HTC phone serviced?  Man, that would be a real drag!

If you'r into reading gadget magazines, don't easily get swayed with their reviews because they don't give you the real picture of what you will be buying yourself into until a full declaration of after sales service is brought to light.

Something New from Samsung: Galaxy S III

After all the buzz around the market entrance of the IPhone 4S, here comes the Samsung Galaxy S III!  It is bigger (screen size), thinner, and lighter.  To compete with IPhone leading operating system (iOS), Samsung is now introducing the Ice Cream Sandwich version of the Google Android OS Ver. 4.0.

This phone addresses the common user complaint specific to the screen dimming feature of  many mobile phones to date.   Samsung's solution:  SMART STAY.  This feature utilizes the front facing camera to detect if someone is looking at the screen, if it does, the screen won't dim.

Other features include:  SVoice, voice recognition; Smart Alerts for missed call reminder; SBeam for file transfer; and, Pop Up Play, for picture-in-picture multitasking.

The phone will come in PURPLE BLUE and MARBLE WHITE with 16GB, 32GB, or 64GB memory.  

No price announcement as of yet.